Your Purchase is Protected

Every transaction on our platform is backed by DealShield — our buyer protection program that ensures you get exactly what you paid for.

How Protection Works

Our 4-step escrow process keeps both buyers and sellers safe throughout every transaction.

1

Payment Held in Escrow

When you make a purchase, your payment is securely held by the platform — never sent directly to the seller.

2

Seller Delivers

The seller provides the subscription credentials or service access as described in the listing.

3

Buyer Verifies

You have a warranty window to verify that everything works as described. Test the credentials and confirm delivery.

4

Funds Released

Once you confirm or the warranty period ends without a dispute, funds are released to the seller.

What's Covered

Non-Delivery

Seller fails to deliver the subscription credentials after payment.

Wrong Credentials

Credentials provided do not work or belong to a different service.

Service Not Working

The subscription account is suspended, banned, or non-functional.

Mismatched Description

What you received does not match the listing description (e.g. wrong plan tier, region lock).

What's Not Covered

Buyer's Remorse

Changed your mind after a successful delivery and verification.

Post-Warranty Issues

Problems that arise after the warranty period has ended.

Misuse or Sharing

Account issues caused by sharing credentials or violating the service's terms of use.

External Changes

The original service provider changes plans, pricing, or features independently.

Warranty Periods

Your protection window depends on the subscription duration you purchased. Longer listings come with longer warranty coverage.

30-day listing

10 days

warranty coverage

90-day listing

30 days

warranty coverage

180-day listing

60 days

warranty coverage

365-day listing

90 days

warranty coverage

Dispute Resolution

If something goes wrong, here's how we handle it — quickly and fairly.

Contact Seller

Within 24 hours

Reach out to the seller through the platform messaging system to resolve the issue directly.

Open a Dispute

If unresolved

File a formal dispute through your order page. Provide evidence such as screenshots or error messages.

Platform Review

Within 48 hours

Our team reviews both sides, examines evidence, and makes a fair resolution decision.

Ready to Buy or Sell with Confidence?

Every transaction is protected. Start browsing verified subscription deals or list your own.