Last updated: March 14, 2026
At ShareMeSub, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
We collect the following types of information:
Account Information: Full name, email address, phone number, and password when you register.
Profile Information: Profile picture, bio, and other optional details you provide.
Transaction Data: Purchase history, payment amounts, wallet transactions, and order details.
Communication Data: Messages exchanged with other users and support communications.
Device & Usage Data: IP address, browser type, operating system, pages visited, and timestamps.
Identity Verification: Government ID or other documents submitted for seller verification.
2.1. To create and manage your account on the platform.
2.2. To process transactions, payments, and payouts securely.
2.3. To facilitate communication between buyers and sellers.
2.4. To verify seller identities and ensure marketplace trust.
2.5. To send transactional notifications (order confirmations, delivery updates, etc.).
2.6. To improve our platform, features, and user experience.
2.7. To detect and prevent fraud, abuse, and security threats.
2.8. To comply with legal obligations and resolve disputes.
3.1. Your data is stored securely on encrypted servers.
3.2. We use industry-standard encryption (TLS/SSL) for all data in transit.
3.3. Passwords are hashed and never stored in plain text.
3.4. Access to user data is restricted to authorized personnel only.
3.5. We conduct regular security audits and vulnerability assessments.
3.6. Payment information is processed and stored by our PCI-compliant payment partners, not on our servers.
4.1. We use cookies to maintain your session and keep you logged in.
4.2. We use analytics cookies to understand how users interact with our platform.
4.3. We do not use advertising or tracking cookies from third-party ad networks.
4.4. You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
We share limited data with the following third-party services to operate the platform:
Stripe: Payment processing for card-based transactions. Stripe processes your payment data under their own privacy policy.
Paystack: Payment processing for African markets. Paystack handles payment data per their privacy terms.
Flutterwave: Additional payment processing partner for international transactions.
PocketBase: Backend data storage and authentication services.
We do not sell your personal data to third parties. We only share data necessary to provide our services.
You have the following rights regarding your personal data:
6.1. Access: You can request a copy of the personal data we hold about you.
6.2. Correction: You can update or correct inaccurate information through your profile settings.
6.3. Deletion: You can request deletion of your account and associated data.
6.4. Portability: You can request your data in a machine-readable format.
6.5. Restriction: You can request that we limit how we process your data.
6.6. Objection: You can object to certain types of data processing.
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):
7.1. We process data based on legitimate interest, contractual necessity, and user consent.
7.2. You may withdraw consent at any time without affecting prior processing.
7.3. You have the right to lodge a complaint with your local data protection authority.
7.4. We do not transfer data outside the EEA without adequate safeguards.
7.5. Our Data Protection contact can be reached at privacy@sharemesub.com.
8.1. You can delete your account at any time through your profile settings.
8.2. Upon account deletion, we will remove your personal data within 30 days.
8.3. Some data may be retained for legal compliance, dispute resolution, or fraud prevention for up to 12 months after deletion.
8.4. Transaction records may be retained in anonymized form for financial reporting.
ShareMeSub is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@sharemesub.com or privacy@sharemesub.com.